Social WiFi
Social WiFi™ is a stand-alone, plug-and-play wireless hotspot platform that helps restaurants, hospitality and service-based companies organically increase their visibility, customer engagement and ultimately, their sales.Social WiFi™ does a lot more than connect your guest to the Internet. It integrates location-based marketing, social media, email & mobile opt-in, video and branding to help companies cost-effectively grow their bottom line and maximize the lifetime value of each customer.
Social WiFi™ is the only Wi-Fi / hotspot platform that provides real-time customer demographics, usage, and other key data that can help drive long-term and location-specific business and marketing decisions.
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Features & Benefits
Increase Visibility & Sales
Social WiFi™ is a stand-alone, plug-and-play wireless hotspot platform that helps restaurants, hospitality and service-based companies organically increase their visibility, customer engagement and ultimately, their sales.
Analytics & Reporting
Social Wifi™ understands that data is one the most critical tools businesses need in order to grow and achieve their objectives. Social Wifi ® gives clients a competitive edge by providing key demographic, usage, social media and other data vital to running a succeful operation – online & offline. The data clients receive include:
Registered users per location
Opt-In email marketing data
Customer demographics
Types of device being used at your location – iPhone, Android, laptop, etc
Daily wi-fi usage – to help measure exposure of key offers and marketing messages.
Reliability. Support. Security
60-day Hardware warranty
99.9% uptime (with live internet connection)
24/7/365 active monitoring
Free software updates.
Fully maintained and fully managed service
Learning to use the system doesn’t require additional staff/personnel.
Business Systems Isolation – Wi-Fi users cannot interact or interfere with business-critical systems such as Point of
Sale and Property Management systems, security sytems, etc.
Content Filtering – businesses can actively restrict access to offensive, illegal or inappropriate websites.
Real-Time Guest Feedback
Capture customers’ critique of your business before they decide to tell the world! Social Wifi™ provides your customers with an easy-to-use, confidential and secure guest feedback option.
Real-time updates to your manager’s mobile device or to any email address you designate to receive customer feedback.
Stop using paper forms that get tossed in the trash by your staff.
Respond to your guests faster & improve guest sentiment
Better measure employee performance and motivate staff
